No Trustpilot rating available as of 20 August 2026.
online casino Review
MyStake Casino Review for Canadian Players 2026
MyStake carries a Trustpilot score of 4.7 across 24,632 reviews and an Accredited listing on AskGamblers, with 87 of 97 complaints resolved, which makes it mid-table among the 31 Canadian casinos we review.
Curaçao Gaming Control Board licensed
Reviewed by Nilesh MistryLast verified: 21 October 2026
Our take
MyStake carries a Trustpilot score of 4.7 across 24,632 reviews and an Accredited listing on AskGamblers, with 87 of 97 complaints resolved, which makes it mid-table among the 31 Canadian casinos we review. Its Curaçao Gaming Authority licence is offshore, so no Canadian regulator can step in if a dispute arises. The biggest trade-off is withdrawals: they make up 48.5% of the complaint file, so cashing out is where players report the most friction. The lobby is the weakest part, with only seven studios.
Pros
- 4.7 Trustpilot score across 24,632 reviews
- AskGamblers Accredited, 89.69% complaints resolved
- Crypto withdrawals in 10 to 30 minutes
- Live chat and email support, French available
- 11 welcome-offer and ongoing promotions beyond welcome bonus, among the strongest of the 31 Canadian casinos we review, where the largest reach 18.
- Three welcome variants: casino, crypto, sports
- Weekly VIP cashback of 5% to 13%
- Active CGA licence shown with check link
Cons
- Withdrawals are 48.5% of AskGamblers complaints
- KYC disputes are 29.9% of complaints
- 20% fee if deposits not wagered 1x
- Weekly withdrawal cap €7,500, monthly €15,000
- No Interac available
- Minimum deposit €20, above C$10 norm
- Wagering applies to deposit plus bonus
- Only seven game studios
01Bonuses
Bonuses & Offers
A three-stage 300% welcome package up to €1,500, wagered 30x on deposit plus bonus.
6.8/ 10Average
Casino average6.5 / 10
Best casinos7.2 / 10
Last verified 21 October 2026
MyStake has a strong bonus line-up, led by a three-part welcome package worth up to €1,500 across your first three deposits. You need €20 to trigger each part, you must stake the deposit plus the bonus 30 times within 30 days, and your bets are capped at €5 a spin while it runs. Ongoing perks are good too, with tournaments and a 10-level VIP club that pays weekly cashback of 5% to 13%, wager-free from level 7 up.
Everything you need to know in 30 seconds
- Above average welcome package structure. The €1,500 headline splits over three deposits at 150% up to €750, 100% up to €500 and 50% up to €250, so the full amount needs all three deposits and a minimum of €20 each.
- Below par wagering on deposit plus bonus. The 30x sits at the bottom of the 30x to 40x Canadian norm, but it applies to deposit plus bonus rather than bonus only, so a €100 deposit with a €150 bonus means staking €7,500 before withdrawal.
- Fair bet cap and expiry. The €5 maximum bet and the 30-day clearing window both match the Canadian norm of C$5 or more and 30 days or more, so they read as ordinary terms.
- Respectable offer variety. Three welcome variants (casino, crypto and sports) are among the strongest of the 31 Canadian casinos we review, where the largest reach 5 variants.
- Strong ongoing promotions. Eleven live offers beyond the welcome bonus, among the strongest of the 31 Canadian casinos we review, include a 50% weekend reload up to €250, leaderboard prize races and cashback.
- Decent cashback and VIP ladder. The 10-level planet-themed Galaxy VIP club pays 5% to 13% weekly cashback from Uranus upward, wager-free from Earth, with a personal VIP manager from Jupiter and an invitation-only top tier.
| Offer | Value | Wagering | Frequency |
|---|---|---|---|
| 300% up to €1,500 Casino Welcome Bonus | 150% 1500 | 30x | One-off |
| World Cup Leaderboard | $10,000/week | 0x | Weekly |
| Slot Of The Week | 2x Stars | Weekly |
The full picture: bonuses & offers explained
First-week cashback
The first-week cashback returns 10% of lost deposits up to €300, carries 15x wagering and must be used within 15 days. A separate 10% crypto cashback on monthly net losses has no wagering.
Terms that catch people out
The weekend reload caps withdrawals at 10x the bonus, and the 10% loyalty deposit bonus runs to 45x wagering, above the 30x to 40x norm. Social media free spins and free bets carry a 100x rollover and a €100 withdrawal cap.
02Trust & Safety
Licensing & Security
Curaçao-licensed and well reviewed, but withdrawal complaints dominate the dispute file.
9.2/ 10Above average
Casino average8.2 / 10
Best casinos9.4 / 10
Last verified 21 October 2026
MyStake looks fairly safe for a Canadian player, though it is licensed offshore. It holds an active Curaçao Gaming Authority licence that is shown on the site with a check link, but Canada has no regulator of its own for this, so that body is your main route if a dispute comes up. On player protection, it has a dedicated responsible gambling page, a cool-off option, and self-exclusion from 6 months to 5 years by emailing support, though deposit limits are only available on request.
Everything you need to know in 30 seconds
- Disappointing withdrawal complaint share. Withdrawals account for 47 of the 97 AskGamblers complaints, a 48.5% share that sits below most of the 31 Canadian casinos we review, where the lowest sit at 0%.
- Middling Curaçao licence. GTW B.V. operates under Curaçao Gaming Authority licence OGL/2024/250/0115, shown on the site with a regulator link; as an offshore licence it gives you no Canadian regulator to appeal to, and the CGA's power to compel a payout is limited.
- Patchy KYC and closure disputes. KYC disputes make up 29.9% and account closures 13.4% of complaints, and the terms allow 20% to be deducted if KYC is not completed within 30 days.
- Top-tier Trustpilot reputation. A 4.7 Trustpilot score across 24,632 reviews is a large, strongly positive sample, with about 8% of reviews at one star.
- Good AskGamblers record. AskGamblers lists the casino as Accredited with a 7.3/10 rating and 87 of 97 complaints resolved, an 89.69% resolution rate, with none left pending.
- So-so safer gambling tools. Deposit limits (on request), cool-off and self-exclusion are present, giving 3 confirmed tools, mid-table among the 31 Canadian casinos we review, where the largest reach 5 tools.
| Detail | Value |
|---|---|
| Regulator | Curaçao Gaming Control Board |
| Licence number | OGL/2024/250/0115 |
| Verification status | verified |
The full picture: licensing & security explained
Self-exclusion route
Self-exclusion runs from 6 months to 5 years and is arranged by email to support. Deposit limits also need a request rather than a self-service setting.
Helplines linked
The responsible gambling page links GamCare, Gambling Therapy and Gamblers Anonymous, plus the filtering tools Net Nanny and Cyberpatrol. We saw no Canadian helpline among them.
What players report elsewhere
7.3
Complaints filed97
Resolution rate89.69%
Outcomes87 resolved · 0 unresolved · 10 rejected · 0 pending
Most recent complaint · 15 March 2026
Withdrawals48.5% · 47
KYC / verification29.9% · 29
Account closure13.4% · 13
Technical issues5.2% · 5
Support quality3.1% · 3
Bonus terms0%
These platforms attract more complaints than praise (negativity bias), so no star score is copied into our rating as a number. What we grade is the record behind it, through the Player Reputation check inside Licensing & Security: the complaint-resolution rate where the operator has one, and the pattern of what players report where it does not. That check is 15% of Licensing & Security, so under 4% of the overall score.
03Payments
Payment Methods
Crypto pays out in 10 to 30 minutes, but there is no Interac and the minimum deposit is high.
6.4/ 10Average
Casino average7.0 / 10
Best casinos8.0 / 10
Last verified 21 October 2026
MyStake has a strong payments line-up, with cards, e-wallets like Skrill and Neteller, and eight cryptocurrencies. Deposits are instant on the fiat side, and Skrill, Neteller and AstroPay withdrawals take from instant to 24 hours, while crypto withdrawals take 10 to 30 minutes and card payouts take 1 to 3 business days. The catch for Canadians is that Interac is not offered, and the minimum deposit and withdrawal are both €20.
Everything you need to know in 30 seconds
- Weak Interac absence. Interac is confirmed absent from the cashier, so the clearest Canadian banking route that players in this market look for is missing.
- Weak minimum deposit. The C$20 minimum deposit (the source quotes €20 on fiat and $20 on crypto) sits above the C$10 or less that is standard in this market.
- Reasonable crypto payout speed. Eight coins, including BTC, ETH, LTC, XRP, BCH, USDT, XMR and DASH, are quoted at 10 to 30 minutes both ways, though 8 coins sits below most of the 31 Canadian casinos we review, where the largest reach 88.
- Average e-wallet withdrawals. Skrill, Neteller and AstroPay pay out between instant and 24 hours, which meets the 24 hour norm for e-wallets in this market.
- Average card withdrawals. Visa and Mastercard withdrawals take 1 to 3 business days, inside the 3 working day norm for cards, and deposits are instant.
- Middling deposit-only option. Paysafecard is accepted for deposits only, so it cannot be used to withdraw; the other 13 methods work in both directions.
| Method | Type | Deposit time | Withdrawal time |
|---|---|---|---|
| Visa | both | Instant | 1-3 business days |
| Mastercard | both | Instant | 1-3 business days |
| Skrill | both | Instant | Instant-24h |
The full picture: payment methods explained
Withdrawal minimum
The minimum withdrawal is €20, the same as the minimum deposit, and 13 methods are available for cashing out.
Fiat and crypto balance
Six fiat methods sit alongside eight crypto coins, and crypto is not required for withdrawals, since fiat payouts are available too.
04Games
Game Selection
A seven-studio lobby led by Pragmatic Play, with a live section covering five formats including game shows.
5.9/ 10Average
Casino average6.8 / 10
Best casinos7.9 / 10
Last verified 21 October 2026
MyStake gives you a decent spread of games, though the picture is mixed. You get slots plus a full live casino with roulette, blackjack, baccarat, poker and game shows, and the lobby also has mini games, sports and virtual sports. Games come from seven studios, including Pragmatic Play, Playtech and Lucky Streak, so the mix leans on a few names rather than a long list of big developers.
Everything you need to know in 30 seconds
- Limited studio supply. Seven studios supply the lobby: Pragmatic Play, Playtech, Icono21, CredRoomz, HInfinity, Lucky Streak and 7 Mojos, which is below most of the 31 Canadian casinos we review, where the largest reach 76 studios.
- Underwhelming lobby categories. The lobby splits into slots, live casino, mini games, sports, virtual sports, racing and e-sports, a spread that sits below most of the 31 Canadian casinos we review, where the largest reach 18 categories.
- Decent live table formats. Live play covers roulette, blackjack, baccarat, poker and game shows, five formats that sit mid-table among the 31 Canadian casinos we review, where the largest reach 15.
- Featured slots. The featured slots are all Pragmatic Play titles: Fruit Party, Wild West Gold, Sweet Bonanza Xmas, Muertos Multiplier Megaways and Book of the Fallen.
| Category | Details |
|---|---|
| Categories | Slots, Live Roulette, Live Blackjack, Live Baccarat, Live Poker, Game Shows |
| Providers | Pragmatic Play, Playtech, Icono21, CredRoomz, HInfinity, Lucky Streak, 7 Mojos |
| Live dealer | Live Roulette, Live Blackjack, Live Baccarat, Live Poker, Game Shows |
| Total game count | Not publicly displayed |
The full picture: game selection explained
Slot lineup
Pragmatic Play dominates the slots we can see, including Muertos Multiplier Megaways, which uses the shifting-reel format. Playtech adds a second major name to the studio list.
Live studios
Lucky Streak and 7 Mojos sit alongside Playtech in the supplier list, so the live and table side draws on specialist names rather than only the slot studios.
05User Experience
User Experience
Round-the-clock live chat and email, a searchable lobby, but no native app.
8.3/ 10Above average
Casino average8.2 / 10
Best casinos9.0 / 10
Last verified 21 October 2026
MyStake is easy to use and gives you good support options. Live chat appears to run 24/7, there is an email address, and the site is available in French as well as English, which suits Canadian players. The top menu is clear, with 11 labelled sections and a search bar, and the mobile site works well in a browser, though there is no app.
Everything you need to know in 30 seconds
- Solid contact channels. Live chat and email are both on offer, two channels that are the largest count among the 31 Canadian casinos we review, and there is no phone line, which is normal for offshore brands.
- Respectable live chat. Chat appears to run 24/7, which meets the expectation that a Canadian player can reach someone at any hour.
- Strong site navigation. The sticky top menu carries 11 labelled sections, among the strongest of the 31 Canadian casinos we review, where the largest reach 18 categories.
- Solid lobby search. A search bar sits in the lobby, with provider logos and category filters, so a specific game can be found without scrolling.
- So-so mobile browser play. The site is fully responsive in a mobile browser, which covers phone play without any download.
- Fair native app. No Android or iOS app exists, so there is no home-screen app, though browser-only play is the baseline for offshore operators serving Canada.
| Feature | Detail |
|---|---|
| Live chat | Available, appears 24/7 |
| support@mystake.email |
The full picture: user experience explained
Help centre and email
The FAQ answers six common questions, including the minimum deposit of €20, the licence and how to reach support. Email goes to support at mystake.email.
French on the site
French is supported, which matters in a bilingual country.
Other contact routes
Discord, Telegram and X (Twitter) are listed alongside chat and email, for players who prefer a messaging platform.
MyStake vs other Canadian online casinos
| Casino | Score | Welcome bonus | Licence | |
|---|---|---|---|---|
| MyStake | 7.3 | 300% up to €1,500 Casino Welcome… | Tier 3A | Visit → |
| SkyCrown | 7.3 | WELCOME PACK UP TO C$7,500 + 400… | Tier 3B | Review → |
| DailySpins | 7.3 | $1,000 First-Deposit Match + 200… | Tier 3B | Review → |
| Sportsbet.io | 7.3 | Get 100% Extra up to 300 USDT | Tier 3A | Review → |
See the full ranked list of crypto casinos reviewed for Canadian players.
Frequently asked questions about MyStake
What is the minimum deposit?
€20 or equivalent.
Is MyStake licensed?
Yes, Curaçao Gaming Authority OGL/2024/250/0115, operated by GTW B.V.
What cryptocurrencies are accepted?
BTC, ETH, LTC, XRP, BCH, USDT, XMR, DASH.
What are the withdrawal limits?
€7,500/week and €15,000/month.
Does MyStake have a VIP programme?
Yes, 10 levels Pluto to SUN with 5-13% weekly cashback.
How to contact support?
Live chat (24/7) or email: support at mystake.email. No phone.
Ready to play at MyStake from Canada?
For MyStake, the clearest fit is a Canadian player who values a well-reviewed brand, a 30x welcome package up to €1,500 and crypto payouts in 10 to 30 minutes, and who can live without Interac. Anyone who wants a deep game catalogue or a low C$10 minimum deposit gets less here, since the C$20 minimum sits above that market standard and seven studios sit below most of the field. Among the casinos we review, that leaves it mid-table: a good option rather than a standout.
Visit MyStake
19+ · Offshore casino · Not regulated by Canadian authorities · Responsible gambling resources
Was this helpful?
Gambling should be enjoyable. If it stops being that, help is available across Canada.
MyStake provides deposit limits, loss limits, self-exclusion and time-out tools you can set from your account. If you are worried about your play, the organisations below offer free, confidential support to players in Canada.
- ConnexOntario
- Gambling Therapy
- Centre for Addiction and Mental Health (CAMH)
- Responsible Gambling Council
19+ only. Gambling involves risk. Never gamble more than you can afford to lose.
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