2
525% · 36
44% · 6
36% · 8
23% · 4
162% · 89
Operator response76% · avg over 1 month
Latest review9 August 2026
online casino Review
Metaspins Casino Review for Canadian Players 2026
Metaspins offers two support channels, live chat and email, and a clean lobby with a search bar, which carry a User Experience score of 8.2 out of 10.
Anjouan Gaming Authority licensed
Reviewed by Nilesh MistryLast verified: 21 October 2026
Our take
Metaspins offers two support channels, live chat and email, and a clean lobby with a search bar, which carry a User Experience score of 8.2 out of 10. The 100% welcome match up to 1 BTC and 11 ongoing offers add value, and the casino sits below most of the 31 Canadian casinos we review overall. The biggest trade-off is payments: no fiat withdrawal and no Interac, so every win leaves as crypto and cards cannot cash out.
Pros
- French offered on site
- Deposit, withdrawal limits, cool-off, self-exclusion tools
- Live chat and email support channels
- 11 live offers beyond welcome bonus, among the strongest of the 31 Canadian casinos we review, where the largest reach 18.
- 10-tier VIP club with rakeback
- 12 coins for deposits and withdrawals
- Instant deposits on every method
- Metaspins Originals exclusive in-house games
Cons
- Trustpilot score 2 from 143 reviews
- Account closure is 33.3% of complaints
- Withdrawal issues are 24% of complaints
- 62.2% of Trustpilot reviews are one star
- Interac not available
- Withdrawals crypto only, no card or bank
- Only two game suppliers
- Three live dealer formats
01Bonuses
Bonuses & Offers
A 100% match up to 1 BTC with 40x wagering on the bonus only, plus a wide set of ongoing offers.
6.5/ 10Average
Casino average6.5 / 10
Best casinos7.2 / 10
Last verified 21 October 2026
Metaspins has a good bonus package, led by a 100% match on your first deposit up to 1 BTC. The 40x wagering applies to the bonus only, with a C$5 style max bet cap and 7 days to finish, so a C$100 bonus means staking C$4,000 within a week. Beyond that, you get tournaments and a 10-tier VIP club that runs from Copper up to Black, which gives regulars something to climb.
Everything you need to know in 30 seconds
- Reasonable welcome offer ceiling. The welcome bonus is a single 100% match on the first deposit, up to 1 BTC, so one variant sits mid-table among the 31 Canadian casinos we review, where the largest reach 5 variants.
- So-so wagering on bonus only. The 40x requirement applies to the bonus alone, the top of the 30x to 40x range that is standard in Canada, so a C$100 bonus means staking C$4,000 before withdrawal, leaving C$2.50 of that stake per C$100 wagered as the bonus itself.
- Middling seven day clearing window. The bonus must be wagered within 7 days, which sits at the 7 days or more that is normal here, and the claim window runs to 60 days from signup.
- Fair maximum bet while wagering. The cap is $5 per spin while bonus funds are active, in line with the C$5 or more that is standard in Canada.
- Strong regular offers beyond welcome. The 11 live offers beyond the welcome bonus are among the strongest of the 31 Canadian casinos we review, where the largest reach 18, and they include a daily lootbox, weekly lossback, rakeback and leaderboard prize races.
- Respectable ten tier VIP ladder. The VIP club runs 10 tiers from Copper to Black, earning 1 point per $1 wagered, with rakeback, wager-free weekly cashback and reload bonuses unlocked as you climb.
| Offer | Value | Wagering | Frequency |
|---|---|---|---|
| 100% up to 1 BTC Welcome Bonus | 100% 1 BTC | 40x | One-off |
| 100% up to 1 BTC Welcome Bonus | 100% up to 1 BTC / 10 ETH / 10,000 USDT / 10,000 USDC / 100 BCH / 200,000 TRX / 35,000 ADA / 150 LTC / 125,000 DOGE / 30 BNB / 25,000 XRP / 100 SOL | 40x | One-off |
| 100% Sports Welcome | 100% (exact cap not stated on card) | One-off |
The full picture: bonuses & offers explained
Wagering in practice
Wagering starts from the first spin of the activating deposit, so a $100 deposit plus a $100 bonus gives a $200 balance. Real-money withdrawals while a bonus is active require forfeiting the bonus first.
Game weighting
Slots count 100% towards wagering and game shows 50%. Live casino, table games, video poker and crash-style games count 0%, and the terms state no cap on winnings or withdrawals.
Prize races and draws
The Weekly Leaderboard carries a $15,000 prize pool with wager-free prizes, ranked by most wagered. A daily ticket draw and Pragmatic Play drops add further prize pots.
02Trust & Safety
Licensing & Security
An Anjouan licence offers limited recourse, and 143 Trustpilot reviews average 2 out of 5.
8.1/ 10Above average
Casino average8.2 / 10
Best casinos9.4 / 10
Last verified 21 October 2026
Metaspins looks fairly solid on safety tools, but the licence is offshore and player feedback is poor. It holds an Anjouan (AOFA) licence shown on the site, so you have little domestic backing in a dispute, as with most brands serving Canada. You get a dedicated responsible gambling page, deposit limits, a cool-off timeout, self-exclusion and links to GamCare, GambleAware and Gamblers Anonymous.
Everything you need to know in 30 seconds
- Lacking player reviews. Trustpilot shows a score of 2 out of 5 from 143 reviews, a thin base that sits below most of the 31 Canadian casinos we review, where the largest reach 24,632 reviews.
- Weak account closure complaints. Account closure makes up 25 of the 75 categorised complaints (33.3%), and withdrawal issues another 18 (24%), which is the serious complaint theme a flagged watchdog note also raises about fund confiscation.
- Substandard one star share. One-star ratings make up 62.2% of reviews, below most of the 31 Canadian casinos we review, where the lowest share sits at 8%.
- Decent Anjouan licence. The Anjouan Offshore Finance Authority licence is shown in the footer with its number, which is normal for an offshore operator serving Canada, but the regulator is not a Canadian or tier 1 body and offers a player little practical route in a dispute.
- Above average safer gambling tools. Deposit limits, loss limits, cool-off, self-exclusion and a dedicated responsible gambling page are all present, which covers the four core tools we look for at a crypto casino serving Canada.
- Average operator responses. The operator replies to 76% of Trustpilot reviews, though its typical response time is over 1 month.
| Detail | Value |
|---|---|
| Regulator | Anjouan Gaming Authority |
| Licence number | ALSI-202606048-FI2 |
| Verification status | unverified |
The full picture: licensing & security explained
Who to turn to in a dispute
The terms name 3-102-959384 SRL of Costa Rica as operator and place any dispute in Costa Rican courts. For a Canadian player that is a distant and costly route, and the Anjouan regulator is not a body with a track record of ordering refunds.
Helplines
GamCare, GambleAware and Gamblers Anonymous are linked, all UK or international bodies. No Canadian provincial helpline appears in the data, so you would need to look elsewhere for local support.
What players report elsewhere
⚠ A high proportion of reported complaints involve account closure or fund confiscation.
No AskGamblers rating available as of 20 August 2026.
Account closure33.3% · 25
Technical issues29.3% · 22
Withdrawals24% · 18
Bonus terms8% · 6
Support quality2.7% · 2
KYC / verification2.7% · 2
These platforms attract more complaints than praise (negativity bias), so no star score is copied into our rating as a number. What we grade is the record behind it, through the Player Reputation check inside Licensing & Security: the complaint-resolution rate where the operator has one, and the pattern of what players report where it does not. That check is 15% of Licensing & Security, so under 4% of the overall score.
03Payments
Payment Methods
Twelve cryptocurrencies work both ways, but cards only buy crypto and cannot cash out.
6.3/ 10Average
Casino average7.0 / 10
Best casinos8.0 / 10
Last verified 21 October 2026
Metaspins has a strong payments line-up if you are happy to use crypto. You can deposit and withdraw with 12 coins, including Bitcoin, Ethereum, Tether, USDC, Litecoin and Solana, and deposits land instantly. Cards, Apple Pay and Google Pay work for deposits only, and they just buy crypto for you, so you cannot cash out to a card or bank, and Interac is not offered.
Everything you need to know in 30 seconds
- Poor fiat currency support. No fiat currency is supported for withdrawal, and the 0 currencies supported sit below most of the 31 Canadian casinos we review, where the largest reach 25 currencies.
- Disappointing no Interac. Interac is confirmed absent, so Canadian players have no domestic bank rail, which is the clearest local signal in this market.
- Decent card and wallet deposits. Visa, Mastercard, Apple Pay and Google Pay all work for deposits, but each is a crypto purchase that credits instantly rather than a direct fiat balance.
- Average two-way crypto cashier. Twelve coins, including BTC, ETH, USDT, USDC, LTC, XRP and SOL, handle both deposits and withdrawals, mid-table among the 31 Canadian casinos we review, where the largest reach 88 coins.
- Good deposit speed. Every deposit route credits instantly, which is inside the 15-minute window we treat as fast for funding an account.
- Below par withdrawal route. Withdrawals run through crypto only, so any winnings leave as coins and a card deposit cannot be returned to the card.
| Method | Type | Deposit time | Withdrawal time |
|---|---|---|---|
| Bitcoin (BTC) | both | Instant | Not specified |
| Ethereum (ETH) | both | Instant | Not specified |
| Tether (USDT) | both | Instant | Not specified |
The full picture: payment methods explained
How cards work here
Card and mobile-wallet payments buy crypto that then funds your balance. Cashing out reverses the path only through a crypto wallet you control.
Coin range
The 12 coins cover the major stablecoins USDT and USDC alongside BTC and ETH, plus lower-fee options such as TRX, LTC and DOGE.
04Games
Game Selection
A 1,500 game lobby built on one named studio and in-house originals.
5.7/ 10Average
Casino average6.8 / 10
Best casinos7.9 / 10
Last verified 21 October 2026
Metaspins has a decent spread of games, but it leans on very few studios. You get about 1,500 titles, covering slots, table games, instant wins and live dealer options like live blackjack and game shows.
Everything you need to know in 30 seconds
- Poor studio supply. Only two suppliers feed the lobby, Pragmatic Play and Metaspins Originals, which sits below most of the 31 Canadian casinos we review, where the largest reach 76 studios.
- Weak Live table formats. The live lobby carries three formats, Live Casino, Live Blackjack and Game Shows, below most of the 31 Canadian casinos we review, where the largest reach 15 formats.
- Middling library size. The lobby holds 1,500 games, so you get a working spread of slots, table games and instant wins rather than a very large catalogue.
- So-so lobby categories. Eight categories cover slots, live casino, live blackjack, game shows, instant wins, table games and two originals sections, mid-table among the 31 Canadian casinos we review, where the largest reach 18 categories.
- Solid in-house originals. Metaspins Originals supplies titles built for the operator, so part of the lobby cannot be found at other casinos.
| Category | Details |
|---|---|
| Categories | Slots, Live Casino, Live Blackjack, Game Shows, Instant Wins, Table Games, Originals (Provably Fair), Provably Fair Games |
| Providers | Pragmatic Play, Metaspins Originals |
| Live dealer | Live Casino, Live Blackjack, Game Shows |
| Total game count | 1500 |
The full picture: game selection explained
Where the depth sits
Pragmatic Play is the only established third-party studio named, so slot variety depends heavily on one catalogue plus the in-house range.
Live offering
The live side is narrow in format count but includes game shows, which not every live lobby carries.
05User Experience
User Experience
Two support channels and a clean lobby, but the mobile route is a web app only.
8.2/ 10Above average
Casino average8.2 / 10
Best casinos9.0 / 10
Last verified 21 October 2026
Metaspins is easy to use and gives you decent help when you need it. You get live chat, email support and an FAQ page, and the site comes in French as well as English and German. The lobby is clean, with a game menu down the left and tabs along the top, plus a search bar.
Everything you need to know in 30 seconds
- Excellent contact channels. Live chat runs through a LiveChat-powered widget and support at metaspins.com covers email, giving 2 channels, the largest of the 31 Canadian casinos we review.
- Fair lobby navigation. A left rail carries game categories, promotions and rewards, while a top bar holds Home, Slots, Live Casino, Instant Wins, Table Games and Providers, and the 8 categories sit mid-table among the 31 Canadian casinos we review, where the largest reach 18.
- Above average lobby search bar. A search bar sits in the lobby, so you can go straight to a named game instead of scrolling the category tabs.
- Reasonable native app. No native app exists, so there is nothing to download from an app store, although a browser-only setup is the normal baseline for offshore operators serving Canada.
- Good mobile browser play. The site is fully responsive in a phone browser, and it can also be installed as a Progressive Web App on Android or iOS, which puts an icon on your home screen.
- Respectable FAQ page. A FAQ answers seven common questions, including bonus terms, licensing, supported coins, withdrawal fees and the mobile app, which saves a trip to chat for basic queries.
| Feature | Detail |
|---|---|
| Live chat | Present (LiveChat-powered widget) |
| support@metaspins.com |
The full picture: user experience explained
Menu density
The layout reads as clean, though a 'Show more' drawer hides secondary items and makes the sidebar mildly busy.
French support
French is available on the site, which suits Canadian players who prefer to use it.
Metaspins vs other Canadian online casinos
| Casino | Score | Welcome bonus | Licence | |
|---|---|---|---|---|
| Metaspins | 7.0 | 100% up to 1 BTC Welcome Bonus | Tier 3B | Visit → |
| Megadice | 7.0 | 200% bonus up to 50,000 USDT (the… | No licence | Review → |
| Roobet | 7.0 | Tier 3A | Review → | |
| Lucky Ones | 7.1 | Welcome Offer, 20,000 EUR/USD + 5… | Tier 3A | Review → |
See the full ranked list of crypto casinos reviewed for Canadian players.
Frequently asked questions about Metaspins
What is the welcome bonus at Metaspins?
Metaspins offers a 100% deposit match up to 1 BTC (or equivalent in ETH, USDT, BNB, etc.) as a welcome bonus. Wagering is 40× the bonus amount with a 7-day expiry and $5 max bet per spin.
Is Metaspins licensed?
Yes, Metaspins is licensed by the Anjouan Offshore Finance Authority (AOFA) under licence ALSI-202606048-FI2. The operator is 3-102-959384 SRL, registered in Costa Rica.
What cryptocurrencies does Metaspins accept?
Metaspins accepts 12 cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Bitcoin Cash (BCH), TRON (TRX), Cardano (ADA), Dogecoin (DOGE), Litecoin (LTC), XRP, BNB, and Solana (SOL).
Are there withdrawal fees at Metaspins?
No. All crypto withdrawals at Metaspins are processed with zero fees.
Does Metaspins have a VIP programme?
Yes, Metaspins has a 10-tier VIP programme (Copper through Black). Players earn 1 VIP point per $1 wagered. Benefits include progressive rakeback, weekly/monthly cashback, reload bonuses, a dedicated VIP Host, exclusive Telegram channel, and VIP-only events.
What is the minimum age to play at Metaspins?
Players must be at least 18 years old, or the legal gambling age in their jurisdiction, whichever is higher.
Does Metaspins have a mobile app?
Metaspins offers a Progressive Web App (PWA) that can be installed on Android or iOS devices. No native app store download is required.
Ready to play at Metaspins from Canada?
Metaspins suits players who already hold crypto and want easy navigation, French as well as English, and regular promotions. Players who want Interac, a card or bank cash-out, or a wide studio spread should look elsewhere, since only two suppliers feed the lobby and the Anjouan licence gives little recourse in a dispute. Taken together, it ends up below most of the casinos we review, though still a good option within that range.
Visit Metaspins
19+ · Offshore casino · Not regulated by Canadian authorities · Responsible gambling resources
Was this helpful?
Gambling should be enjoyable. If it stops being that, help is available across Canada.
Metaspins provides deposit limits, loss limits, self-exclusion and time-out tools you can set from your account. If you are worried about your play, the organisations below offer free, confidential support to players in Canada.
- ConnexOntario
- Gambling Therapy
- Centre for Addiction and Mental Health (CAMH)
- Responsible Gambling Council
19+ only. Gambling involves risk. Never gamble more than you can afford to lose.
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